Thunder Mber+ Store

Please contact our membership services team on sydtmembership@sydneythunder.com.au or 1300 569 979

Please send your enquiry to us via email at sydtmembership@sydneythunder.com.au

This credit is available for you to use within this shop and has been provided as part of your Membership.

If you choose credit, the credit amount available to you will be shown in the top right-hand corner of the Sydney Thunder Member Rewards website. Simply progress through the website as prompted and select your items, then apply your credits at checkout.

If you see plenty of items you like on the portal, you can continue to shop over your credit amount. Your credit with then be applied at the checkout and deducted off your total. Please note shipping charges may apply for purchases over your credit amount.

Please send an email to sydtmembership@sydneythunder.com.au

Your credit will remain in your account for the duration of the Membership season, if it is unused at the end of the season, it will be forfeited.

Selected items can be personalised with a name. Simply insert your required name/s within our product page(s) prior to adding your item/s to cart.

Your membership items are made to order. For standard delivery, please allow 10-20 business days for delivery. For express delivery, please allow 8-15 business days for delivery. You will be sent an email when your order is on its way.

Available credits are not automatically added to your order. Please ensure you apply your credits at checkout to finalise your purchase.

For any item with multiple design options, please click on your preferred design. ADD TO CART button will then appear for you to proceed. Personalised items will also need an entry added.

Please go to Account Dashboard by clicking on your name in the top right corner. Here, you can view your recent order. Alternatively, please contact us via email sydtmembership@sydneythunder.com.au

If your order has been sent you will have received a dispatch email, this email contains a tracking number and link. Please follow this link and input your tracking number to monitor your delivery. Please note if your parcel has had an unsuccessful delivery attempt/s, this will be returned to us for confirmation & re-sending out to you. Alternatively, please contact us via email sydtmembership@sydneythunder.com.au and include your order reference number.

Please contact us via email sydtmembership@sydneythunder.com.au and include your order reference number as well as any photos of your item/s you could share with us

Please contact us via email sydtmembership@sydneythunder.com.au and include your order reference number.

Members receive free delivery when using their Thunder Mber+ Store credit*.

*Delivery fees apply if Members exceed their credit amount.

For example, if a member receives $20 of credit, and purchases $40 worth of Member Items, they will be required to pay for postage.