2024/2025 Membership Renewal Hub

If you wish to renew the same membership package you held in Season 2023/24, please visit your Account Manager - we have already added your 2024/25 membership/s into your invoice section with any applicable loyalty discount automatically applied for your convenience.

Please note, loyalty discounts vary by package and are not applicable to all 2024/25 membership packages.

If you wish to renew the same membership package you held in Season 2023/24, please visit your Account Manager - we have already added your 2024/25 membership/s into your invoice section with any applicable loyalty discount automatically applied for your convenience.

If you wish to change your membership package for the 2024/25 Season, please contact the Membership Team here for assistance with accessing any applicable loyalty discount.

Please note, loyalty discounts vary by package and are not applicable to all 2024/25 membership packages.

To make any changes to your 2024/25 membership/s, including the package type and quantity of memberships, please contact the Membership Team here

As per previous seasons, all Members have the option to pay for their membership invoice via a 5-month payment plan or in one lump sum. The first monthly payment and/or the one lump sum payment (depending on which option a Member chooses) is due on 22 July 2024.

Members can update their details via their online Account Manager login. Simply login using your username (email address) and password to make the necessary changes.

Alternatively, you can contact the Membership Team here.

Members with a reserved seat are required to renew their Membership prior to the 2024/25 reserved seat member deadline (date TBC) if they wish to retain their seat from BBL|13.

Once renewed, if a Member wishes to change their seat, they can request to be considered for a change by contacting the Membership Team. Members must renew their Membership for 2024/25 in order to be considered for a seat change.

We are working hard to ensure member packs are dispatched in September 2024.

Applicable members have the ability to choose whether they receive a member pack. The Membership Team will reach out to applicable members in August regarding this. If you have any questions, please contact the Membership Team here.

Please note, Members that purchased a member pack last season have had the same quantity of member packs automatically added to their account for the upcoming season. Member packs for the upcoming season can be removed from an account by contacting the Membership Team here.

If you are experiencing financial difficulty, whether temporary or long-term please contact the Membership Team to discuss your current financial circumstances

If you would like to discuss your current circumstances, you can contact the Membership Team here.

Game access for Members varies according to package. For further information on the amount of games your 2024/25 membership entitles you to access or other Member benefits you are set to receive, please refer to the link to your package benefits information included in your renewal email.

To hold a family membership, the 2 x juniors must be under the age of 16 as at 1 January 2025. If your 2024/25 membership package is not a family package, it is likely due to the Club not having one or both of the junior's DOB on record.

Please contact the Membership Team here and we will be able to assist.

If your 2024/25 package is different to what you held in 2023/24, it is likely due to your 2023/24 package no longer being available. In situations like this, we have applied the 2024/25 package that most reflects what you held in 2023/24.

Members can make changes to their invoice, including changing their 2024/25 package. Please contact the Membership Team here for assistance.

You can contact the Membership Team here.

To opt out of the automatic 2024/25 membership renewal process, please contact the Membership Team here.

To view your credit amount (if applicable to your membership), click on 'make a payment' in the Summary Box when viewing your invoice in your Account Manager login. Your credit amount will then be stated in the sentence 'Apply AUD $X in Credits towards purchase'.

If you have any questions or require assistance, please contact the Membership Team here.

For applicable members, credit amounts will be automatically applied to 24/25 membership invoices prior to 22nd July 2024.

If you have any questions or require assistance, please contact the Membership Team here.

If you have any questions or require assistance, please contact the Membership Team here.

Applicable members can use their credit amount on any 24/25 membership package of their choice. Credit amounts can only be used on 24/25 membership packages and will therefore expire at the end of the 24/25 Big Bash Season.

If you have any questions or require assistance, please contact the Membership Team here.

Credit amounts for applicable members were calculated on the total amount of their membership invoice from the 2023/24 Season and the number of match entitlements held. Specific breakdown and examples can be seen below:

  • 2023/24 Full-Season Members
    • Receive a 30% credit from their 2023/24 membership invoice. For example, if a Member held 1 x 2023/24 full-season reserved seat membership that totaled $110, they would have a $33 credit on their Member account
  • 2023/24 2-Game Members that attended the abandoned BBL|13 match against the Melbourne Renegades
    • Receive a 45% credit from their 2023/24 membership invoice. For example, if a Member held 1 x 2023/24 2-Game reserved seat membership that totaled $70, they would have a $31.50 credit on their Member account
  • 2023/24 1-Game Members that attended the abandoned BBL|13 match against the Melbourne Renegades
    • Receive a 90% credit from their 2023/24 membership invoice. For example, if a Member held 1 x 2023/24 1-Game reserved seat membership that totaled $30, they would have a $27 credit on their Member account

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